Privacy Policy Page
Privacy Policy, Shipping, Contact & Refund Policy
Welcome to Kunbivadhuvar.in and the Kunbivadhuvar web, Android & iOS Applications (collectively referred to as "Services"). This document outlines our policies regarding your personal information, shipping, contact details, and cancellations. By accessing or using our Services, you consent to the practices described below.
Privacy Policy
1. Information We Collect
We collect various types of information to provide and improve our Services:
Personal Information: When you register, we may collect personal details such as your name, date of birth, gender, caste, religion, educational qualifications, occupation, contact details (email address, phone number), and mailing address.
Profile Information: Details you provide for your matrimonial profile, including photographs, preferences, and other personal attributes.
Device Information: Information about the device you use to access our Services, including IP address, device ID, browser type, operating system, and location data.
Usage Data: Information about your interactions with our Services, such as pages visited, features used, and the time and date of your visits.
Payment Information: If you purchase premium services, we collect billing details, including credit/debit card information and billing address. Payments are processed through secure, PCI DSS-compliant payment gateways.
2. How We Use Your Information
We use the collected information for various purposes:
Service Provision: To create and manage your account, facilitate profile matching, and enable communication with other users.
Improvement and Analysis: To analyze usage trends, improve our Services, and develop new features.
Communication: To send you service-related notifications, promotional materials, and respond to your inquiries.
Security: To monitor and enhance the security of our Services, protect against fraud, and enforce our terms and conditions.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Information Sharing and Disclosure
We respect your privacy and do not share your personal information with third parties, except in the following circumstances:
With Your Consent: When you provide explicit consent for information sharing.
Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support. These providers are obligated to protect your information.
Legal Requirements: When required by law or in response to valid legal processes.
Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users and the public.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
5. Your Rights and Choices
You have certain rights regarding your personal information:
Access and Correction: You can access and update your personal information through your account settings.
Data Deletion: You may request the deletion of your account and personal data, subject to legal obligations.
Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in the communications or by contacting us directly.
6. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.
7. Children's Privacy
Our Services are intended for individuals legally eligible to marry under applicable laws. We do not knowingly collect information from individuals under the legal marriageable age. If we become aware of such data collection, we will take steps to delete the information promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such data transfers comply with applicable data protection laws and that your information remains protected.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of significant changes by posting the new policy on our website and updating the effective date.
Shipping Policy
For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 3-5 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
Rajendra Belavale is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3-5 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration.
For any issues in utilizing our services you may contact our helpdesk on 9923965567 or rajendra.belavale@gmail.com.
Contact Information
You may contact us using the information below:
Merchant Legal entity name: Rajendra Belavale
Registered Address: Shree Ram Niwas, Maruti mandir Road, Nadgaon, Shahapur, Thane. Shahapur MAHARASHTRA 421601
Operational Address: Shree Ram Niwas, Maruti mandir Road, Nadgaon, Shahapur, Thane. Shahapur MAHARASHTRA 421601
Telephone No: 9923965567
E-Mail ID: rajendra.belavale@gmail.com
Cancellation and Refund Policy
Rajendra Belavale believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 6-8 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
Rajendra Belavale does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 6-8 days of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 6-8 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
In case of any Refunds approved by Rajendra Belavale, it’ll take 6-8 days for the refund to be processed to the end customer.
By using Kunbivadhuvar.in and its associated applications, you acknowledge that you have read, understood, and agreed to these policies.
For any questions or concerns, please contact us at:
Email: support@kunbivadhuvar.in
Address: 204, B-Wing, Mahalaxmi Darshan, Green View Park, Near Forest Office, Asangaon, Shahapur, Thane - 421601.
